The delivery time depends on the location/country you want your order delivered to.
After receipt of your payment, our courier service delivers in Europe within 3 to 5 working days – it may take up to 10 working days outside of Europe. Naturally we do not accept liability in cases of force majeure.
At the end of the ordering process, you can select standard CMR insurance or full insurance. CMR insurance is free and only pays out based on the weight of the damage (12.50 €/kg) - full insurance costs 1% of the wine's total purchase value and pays out 100% of the value in the event of any effective damage incurred.
As we trade in old and exclusive wine, it is not possible for us to offer any form of guarantee - we always strive to supply products of the highest possible quality - however it is impossible for us to offer any guarantee for wine older then 10 years.
With regard to cork tainted wine, as this happens during the bottling process we cannot revert to the producer and it is also impossible for us to offer any guarantee for such cases.